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Privacy policy

This Privacy Policy is on behalf of Pure Motion Pilates Sport Coaching Services L.L.C/ trading as Pure Motion, registered in the UAE, with its registered office at Jumeirah Golf Estates, Dubai, UAE.  Pure Motion Pilates Sport Coaching Services L.L.C  maintains this website, www.puremotion.ae. This policy applies only to activities www.puremotion.ae engages in on its website and does not apply to activities unrelated to the website or conducted offline.

Information Collection
www.puremotion.ae collects certain anonymous data regarding the usage of the website. This data does not personally identify users by itself or in combination with other information, and it is collected to improve the performance of the website. The anonymous data collected by www.puremotion.ae may include information such as browser type and the length of visits to the site.
You may also be asked to provide personally identifiable information on www.puremotion.ae, which may include your name, address, phone number, and email address. This information is collected when you register for services, make purchases, or send feedback via the website. Providing personally identifiable information is optional.

Use and Disclosure of Information
Except as otherwise stated below, we do not sell, trade, or rent your personally identifiable information collected on the site to others. The information collected by www.puremotion.ae is used to process orders, update you about your order status, notify you of products or special offers, and improve the functionality of the site.
We may disclose your membership details to third parties as necessary to process your membership, improve our site’s functionality, conduct statistical analyses, and deliver promotional emails from us.
All credit/debit card details and personally identifiable information will not be stored, sold, shared, rented, or leased to third parties.

Cookies
Cookies are small pieces of data stored in a user’s browser. www.puremotion.ae utilizes cookies to determine if you have visited our home page before. However, no other personal information is collected. We may use non-personal “aggregated data” to enhance our website’s operation or analyse interest in various areas of the site.
If you provide www.puremotion.ae with content for publishing or feedback, we may publish your username or other identifying data with your permission.

Legal Compliance
www.puremotion.ae may disclose personally identifiable information to comply with legal obligations, such as responding to a subpoena, court order, or other legal requests. We may also provide such information to law enforcement agencies or as required by law. In the event of bankruptcy, or if there is a transfer of assets or ownership of www.puremotion.ae due to mergers or acquisitions, your personally identifiable information may be transferred.

Data Security
www.puremotion.ae takes steps to ensure data privacy and security through various hardware and software methodologies. However, we cannot guarantee the security of any information disclosed online.

Third-Party Websites
www.puremotion.ae may contain links to other websites. We are not responsible for the privacy practices of those websites. If you provide information to such third parties, different rules regarding the collection and use of your personal information may apply. We strongly encourage you to review the privacy policies of any third-party sites you visit.

Minors
www.puremotion.ae does not knowingly collect personal information from minors under the age of 18. Minors are not permitted to use the www.puremotion.ae website or services, and we request that minors under 18 not submit any personal information. Since we do not collect information from minors, www.puremotion.ae does not knowingly distribute personal information regarding minors under 18.

Corrections and Updates
If you wish to modify or update any information www.puremotion.ae has received, please contact us at: info@puremotion.ae

Modifications of the Privacy Policy
The Website Policies and Terms & Conditions may change or update occasionally to meet requirements and standards. Customers are encouraged to frequently visit these sections to stay updated on changes to the website. Modifications will be effective on the day they are posted.

Terms & Conditions

By registering for and participating in any Pure Motion® classes, services, or activities, you confirm that you have read, understood, and agreed to be bound by these Terms & Conditions. If you do not agree to any part of these Terms & Conditions, you should not participate in our classes or services.
Pure Motion® reserves the right to amend, update, or replace these Terms & Conditions at any time. Any changes will be published on our website and will take effect immediately upon posting. Your continued participation in our classes or use of our services following any updates constitutes acceptance of the revised Terms & Conditions.
Throughout these Terms & Conditions, references to “Pure Motion®”, “we”, “us”, or “our” refer to Pure Motion® and its operators.

1. Our Prices
All class prices, packages, memberships, and timetables are published on our website and are subject to change at any time without prior notice.
To participate in Pure Motion® classes, you must create an account, which will be governed by these Terms & Conditions and our Privacy Policy. All classes must be booked in advance through our website or via the Mindbody app where Pure Motion® is listed.

2. Payments, Refunds & Transfers
All purchases, including class credits, packages, memberships, promotional offers, and retail items, are strictly non-refundable and non-transferable, except where required by applicable UAE law. Credits, packages, and memberships may not be shared, assigned, or transferred to another person. These packages cannot be frozen, extended, or modified once purchased.

3. Medical Notice
Before participating in any Pure Motion® classes, you are advised to consult a qualified healthcare professional to ensure you are fit for physical exercise and aware of any relevant medical limitations.
You agree to exercise within your own limits and to stop immediately if you experience pain, discomfort, dizziness, or any unusual symptoms. You are responsible for informing your instructor of any injuries, medical conditions, or physical limitations that may affect your participation.
All classes and use of equipment are undertaken at your own risk. To the fullest extent permitted by law, Pure Motion®, its instructors, staff, and affiliates accept no liability for injury, loss, or damage arising from participation.
By participating, you acknowledge these risks and consent to physical adjustments and tactile cueing by instructors for safety and alignment.

4. Conditions of Entry
Pure Motion® reserves the right to refuse entry to, or remove from the studio, any individual whose behaviour is unsafe, disruptive, aggressive, or who appears to be under the influence of alcohol or drugs.
Please arrive at least 5 minutes prior to the start of class. Late arrivals may forfeit their booked spot and may not be admitted once the class has begun. Early departures are discouraged, as they can disrupt the class experience.
Smoking is strictly prohibited on all studio premises.
We ask all clients to treat fellow participants, instructors, and studio property with respect at all times. Appropriate workout attire and grip socks are required for all classes. Pure Motion® branded grip socks are available for purchase at AED 70 + VAT.
Mobile phones must be silenced during classes unless required for urgent or professional reasons

5. Cancellation Policy
Cancel bookings via the Our website or Mindbody App at least 12 hours before class to avoid charges. Cancellations made within 12 hours will incur the full class cost. We encourage you to cancel even within the window so others may attend.

6. Waitlists
If a class is fully booked, you may add yourself to the waitlist. Should a space become available, you will be automatically added to the class and notified via email. It is your responsibility to monitor your email and remove yourself from the waitlist if you are no longer available to attend. Once you are moved from the waitlist into a class, our standard 12-hour cancellation policy applies.
7. Schedule
Class schedules may change or be cancelled without notice. No compensation is provided for schedule changes. You will not be charged if a class is cancelled.
Opening hours may change. Permanent changes will be communicated.

8.Personal Safety
Participation in physical exercise involves inherent risks. You must inform your instructor of any medical conditions, injuries, pregnancy, or other factors that may affect your ability to participate safely prior to each class.
Pure Motion® instructors and staff are not medically trained and do not provide medical advice. If you have any uncertainty regarding your health or fitness to exercise, you should seek medical clearance from a qualified healthcare professional before participating.
By taking part in our classes, you acknowledge and voluntarily accept all associated risks. To the fullest extent permitted by UAE law, Pure Motion® shall not be liable for any injury, loss, or damage arising from participation in classes or use of facilities, except in cases of gross negligence or wilful misconduct.

9. Pregnancy
Pregnant clients may continue to attend regular classes up until birth at their own discretion and risk, provided they inform their instructor prior to each class so appropriate trimester-specific modifications can be offered. For post-partum clients, medical clearance from a qualified doctor is required before returning to classes. This is typically after six (6) weeks post-delivery, however timing may vary depending on individual circumstances.

10. Personal Belongings
Pure Motion® is not responsible for the safekeeping of personal belongings. All personal items are brought onto the premises at your own risk, and you are solely responsible for their security at all times.

11. Your Personal Information
Your information will be handled in accordance with our Privacy Policy and the UAE Federal Decree Law No. 45 of 2021 (Data Protection Law).
By creating an account or booking, you consent to our collection and use of your personal data.

12. Liability Waiver
By creating an account with Pure Motion®, you acknowledge that you have read and agreed to our Liability Waiver in addition to these Terms & Conditions. Except as required by applicable law, Pure Motion®, its owners, staff, and affiliates shall not be liable for any direct or indirect injury, loss, or damage arising from participation in classes, use of facilities, theft, unauthorised access, or data loss. This limitation of liability applies even if Pure Motion® has been advised of the possibility of such damages.
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By booking at our studio you are agreeing electronically, you confirm that you have read, understood, and agree to be bound by the above Terms & Conditions.