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Terms & Conditions

1. Interpretation and Variation

In these Terms and Conditions, the following definitions apply:

“Studio” means  Pure Motion Pilates Sport Coaching Services L.L.C (known as “Pure Motion”)

“Client” refers to any person who has completed and submitted the registration form on the Pure Motion website or app and whose registration has been accepted by the Studio.

“Studio Space” refers to Pure Motion located at LG-03, Tulip Business Developers, Jumeirah Golf Estates, Dubai UAE or any additional studios Pure Motion may open.

These Terms and Conditions are incorporated into the Client’s registration.

Pure Motion reserves the right to amend these Terms and Conditions as necessary. Any changes will be communicated to Clients and are binding until revoked.

These Terms are governed by the laws of Dubai, UAE, and subject to the exclusive jurisdiction of Dubai courts.

2. Membership

2.1. Upon completing the registration form, a Client becomes a member of the Studio, subject to these Terms and Conditions.

2.2. The Studio may expel or suspend any Client whose conduct is deemed injurious to the Studio or breaches these Terms. Suspended members are not entitled to refunds for the suspension period.

2.3. Membership is restricted to individuals 18 years or older.

3. Studio Access and Opening Times

3.1. Session schedules may vary and are available on Pure Motion’s website or app.

3.2. Pure Motion may restrict access to its facilities temporarily for cleaning, maintenance, or other necessary reasons.

4. Payment Terms

4.1. Session and class pack prices are listed on the Pure Motion website / mobile application. Payment is required before attending a session and is non-refundable and non-transferable subject to the cancellation policies.

5. Bookings and Cancellations

5.1. Clients need to book a class through the website or mobile application in order to attend. Cancellations or rescheduling must be made at least 12 hours in advance through the website or mobile application.

5.2. Class packs are available in 1, 5, and 10-session packages, with specific validity periods. These packs are non-transferable and for individual use only.

5.3. Third-Party Booking Policy : Bookings made through third-party platforms such as ClassPass are non-transferable and cannot be modified or cancelled through our studio. Any changes, cancellations, or issues related to these bookings must be managed directly through the third-party platform. Pure Motion is only responsible for class bookings made directly through our official booking system.

5.4 Late Cancellation & No-Show Policy: Members who fail to attend a booked class without providing timely cancellation (late cancellation) or do not show up for their scheduled class will incur a charge of AED 40

6. Fitness and Health

6.1. Clients confirm they are physically able to participate in sessions at Pure Motion. Clients with medical conditions must consult a doctor before engaging in classes and inform the Studio of any health issues that could impact their participation.

6.2. The Studio reserves the right to deny access to anyone whose health may be at risk.

7. Limitation of Liability

7.1. The Studio is not liable for the unavailability of specific classes, instructors, or equipment. Clients accept the risk of injury from participating in activities and are advised to seek medical advice if needed.

7.2. The Studio does not accept responsibility for loss or damage to property or personal injury within the Studio.

8. Use of Facilities

8.1. Clients are entitled to use the Studio’s facilities as available. Children under 16 may attend private sessions only if accompanied by an adult.

8.2. Photos taken on Studio premises are not permitted for commercial use without prior consent.

9. Personal Belongings

9.1. Personal belongings brought to the Studio are at the Client’s own risk. Pure Motion accepts no liability for lost or damaged items.

10. Class Etiquette

10.1. Clients should dress appropriately for classes, with grip socks required for all Reformer Pilates sessions. Mobile phones are not allowed in classes, and chitchat should be minimized to avoid disrupting other clients.

10.2. Clients must follow all instructions given by instructors.

11. Safety and Hygiene

11.1. For safety reasons, only water is permitted in the Studio, and pets are not allowed, except for guide dogs. Smoking and vaping are prohibited within Studio premises.

12. General Provisions

12.1. Clients are required to keep their contact details updated with Pure Motion.

12.2. Pure Motion may assign membership benefits to third parties and reserves the right to communicate with members by email.

12.3. Clients must adhere to Studio guidelines and comply with reasonable instructions issued by Studio management.

13. Intellectual Property

13.1. All content on the Pure Motion website, app, social media, and within the Studio, including text, graphics, logos, and other materials, is protected by copyright and intellectual property laws. This content is provided for personal use only and may not be reproduced or used for commercial purposes without permission.

14. Termination

14.1. Pure Motion may terminate a Client’s access to the Studio at any time without cause or notice. Upon termination, these Terms remain in effect.

15. Governing Law

15.1. These terms and any dispute or claim arising out of, or in connection with, it, its subject matter or formation (including non-contractual disputes or claims) is governed by, and construed in accordance with, the laws of the Emirate of Dubai and the United Arab Emirates.

Terms & Conditions

By registering for and participating in any Pure Motion® classes, services, or activities, you confirm that you have read, understood, and agreed to be bound by these Terms & Conditions. If you do not agree to any part of these Terms & Conditions, you should not participate in our classes or services.
Pure Motion® reserves the right to amend, update, or replace these Terms & Conditions at any time. Any changes will be published on our website and will take effect immediately upon posting. Your continued participation in our classes or use of our services following any updates constitutes acceptance of the revised Terms & Conditions.
Throughout these Terms & Conditions, references to “Pure Motion®”, “we”, “us”, or “our” refer to Pure Motion® and its operators.

1. Our Prices
All class prices, packages, memberships, and timetables are published on our website and are subject to change at any time without prior notice.
To participate in Pure Motion® classes, you must create an account, which will be governed by these Terms & Conditions and our Privacy Policy. All classes must be booked in advance through our website or via the Mindbody app where Pure Motion® is listed.

2. Payments, Refunds & Transfers
All purchases, including class credits, packages, memberships, promotional offers, and retail items, are strictly non-refundable and non-transferable, except where required by applicable UAE law. Credits, packages, and memberships may not be shared, assigned, or transferred to another person. These packages cannot be frozen, extended, or modified once purchased.

3. Medical Notice
Before participating in any Pure Motion® classes, you are advised to consult a qualified healthcare professional to ensure you are fit for physical exercise and aware of any relevant medical limitations.
You agree to exercise within your own limits and to stop immediately if you experience pain, discomfort, dizziness, or any unusual symptoms. You are responsible for informing your instructor of any injuries, medical conditions, or physical limitations that may affect your participation.
All classes and use of equipment are undertaken at your own risk. To the fullest extent permitted by law, Pure Motion®, its instructors, staff, and affiliates accept no liability for injury, loss, or damage arising from participation.
By participating, you acknowledge these risks and consent to physical adjustments and tactile cueing by instructors for safety and alignment.

4. Conditions of Entry
Pure Motion® reserves the right to refuse entry to, or remove from the studio, any individual whose behaviour is unsafe, disruptive, aggressive, or who appears to be under the influence of alcohol or drugs.
Please arrive at least 5 minutes prior to the start of class. Late arrivals may forfeit their booked spot and may not be admitted once the class has begun. Early departures are discouraged, as they can disrupt the class experience.
Smoking is strictly prohibited on all studio premises.
We ask all clients to treat fellow participants, instructors, and studio property with respect at all times. Appropriate workout attire and grip socks are required for all classes. Pure Motion® branded grip socks are available for purchase at AED 70 + VAT.
Mobile phones must be silenced during classes unless required for urgent or professional reasons

5. Cancellation Policy
Cancel bookings via the Our website or Mindbody App at least 12 hours before class to avoid charges. Cancellations made within 12 hours will incur the full class cost. We encourage you to cancel even within the window so others may attend.

6. Waitlists
If a class is fully booked, you may add yourself to the waitlist. Should a space become available, you will be automatically added to the class and notified via email. It is your responsibility to monitor your email and remove yourself from the waitlist if you are no longer available to attend. Once you are moved from the waitlist into a class, our standard 12-hour cancellation policy applies.
7. Schedule
Class schedules may change or be cancelled without notice. No compensation is provided for schedule changes. You will not be charged if a class is cancelled.
Opening hours may change. Permanent changes will be communicated.

8.Personal Safety
Participation in physical exercise involves inherent risks. You must inform your instructor of any medical conditions, injuries, pregnancy, or other factors that may affect your ability to participate safely prior to each class.
Pure Motion® instructors and staff are not medically trained and do not provide medical advice. If you have any uncertainty regarding your health or fitness to exercise, you should seek medical clearance from a qualified healthcare professional before participating.
By taking part in our classes, you acknowledge and voluntarily accept all associated risks. To the fullest extent permitted by UAE law, Pure Motion® shall not be liable for any injury, loss, or damage arising from participation in classes or use of facilities, except in cases of gross negligence or wilful misconduct.

9. Pregnancy
Pregnant clients may continue to attend regular classes up until birth at their own discretion and risk, provided they inform their instructor prior to each class so appropriate trimester-specific modifications can be offered. For post-partum clients, medical clearance from a qualified doctor is required before returning to classes. This is typically after six (6) weeks post-delivery, however timing may vary depending on individual circumstances.

10. Personal Belongings
Pure Motion® is not responsible for the safekeeping of personal belongings. All personal items are brought onto the premises at your own risk, and you are solely responsible for their security at all times.

11. Your Personal Information
Your information will be handled in accordance with our Privacy Policy and the UAE Federal Decree Law No. 45 of 2021 (Data Protection Law).
By creating an account or booking, you consent to our collection and use of your personal data.

12. Liability Waiver
By creating an account with Pure Motion®, you acknowledge that you have read and agreed to our Liability Waiver in addition to these Terms & Conditions. Except as required by applicable law, Pure Motion®, its owners, staff, and affiliates shall not be liable for any direct or indirect injury, loss, or damage arising from participation in classes, use of facilities, theft, unauthorised access, or data loss. This limitation of liability applies even if Pure Motion® has been advised of the possibility of such damages.
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By booking at our studio you are agreeing electronically, you confirm that you have read, understood, and agree to be bound by the above Terms & Conditions.